1. 研究目的与意义(文献综述包含参考文献)
Until relatively recently, employment and retail were local activities, taking place within clear regional and national boundaries. Telephones and later emails helped to expand businesss reach, but there was rarely any doubt about where a business was based.Now, thanks to the internet, most businesses are based in a digital ether that encircles the entire globe. Employees are geographically dispersed and markets extend across numerous territories.
2. 研究的基本内容、问题解决措施及方案
Multicultural organizations are the hubs of various cultures hailing from across the world. Managing communication challenges in culturally diverse global teams is indeed a herculean task. Effective communication in multicultural organizations is similar to a human neural network; and once it fails the entire system gets dysfunctional. In a multicultural organization, communication is a powerful tool through which information is exchanged; trust is built; and constructive relationship is maintained. This paper primarily reviews the literatures on the concept of multicultural organizations. The second section deals with the available opportunities for communication in a multicultural set-up. The third part discusses the various dimensions of communication in a multicultural organization. The fourth section argues the possible challenges of communication in a multicultural organization. And, the final section proposes the ways, how multicultural organizations manage their communication challenges.
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